Description

IP Telephony refers to technologies that use the Internet Protocol (IP) to transmit voice, fax, and other forms of information across networks traditionally served by the Public Switched Telephone Network (PSTN). - This technology encapsulates voice signals into data packets and transmits them across local area networks (LANs) or the Internet, significantly reducing costs and enhancing flexibility compared to traditional telephony.

Unified Communications is an integration of various communication tools like voice, video, messaging, and data, consolidating them into a single, cohesive system. - UC boosts collaboration and productivity by providing a seamless communication experience, often integrating with business tools such as Customer Relationship Management (CRM) systems. 3CX's UC solutions include advanced features like video conferencing, live chat, and business texting.By using these technologies, businesses can modernize their communication infrastructure, streamline operations, and reduce telephony costs while offering flexible communication methods that adapt to a range of user needs and business environments.

View more from our suppliers: 3CX